Decagon
Decagon
Customer support AI agents across voice, chat and email, with procedures written in plain language.
Platforms
Overview
Decagon calls itself "The AI concierge for every customer." You define how the agent behaves with Agent Operating Procedures (AOPs) written in natural language, and it handles voice, chat and email. Operational tooling covers integrations, experiments, testing and QA, reporting, monitoring (Watchtower) and improvement suggestions. Pricing is not published and is quoted after a demo.
Main features
- Procedures written in natural language (AOPs)
- Voice, chat and email channels
- Integrations with your systems
- Testing, QA and experiments
- Reporting and monitoring (Watchtower)
Pricing
Contact sales
Contact sales
- Pricing is not published
- Get a demo for a quote
No price has been verified for your country yet. Check the official site for local availability and pricing.
Screenshots
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